Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from luxskin.co (the "Site"). Personal Information We Collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information". We collect device information using the following technologies: - “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. - "Log Files" track the actions taking place on the Site and collect data, including your IP address, browser type, internet service provider, referring/exit pages and date/time stamp. - "Web beacons", "tags" and "pixels" are electronic files used to record information about how you surf the Site. - [[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]] Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ALL OTHER PAYMENT METHODS ACCEPTED]] ), E -Mail address and telephone number. We refer to this information as “Order Information”.
[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, MARKETING DATA/LISTS PURCHASED]] When we refer to "Personal Information" in this Privacy Policy, we mean both device information and order information. How do we use your personal data? We use the Order Information that we collect generally to fulfill all orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). In addition, we use this order information to: - communicate with you; - Check our orders for potential risk or fraud; and - To provide you with information or advertising related to our products or services, where this is in line with the preferences you have shared. - [[INSERT OTHER USES OF ORDER INFORMATION]] We use the device information we collect to help us check for potential risks and fraud (in particular your IP address) and more generally to improve and optimize our website (e.g. by creating analytics about it, how our customers surf and use the website and to measure the success of our marketing and advertising campaigns). [[INSERT OTHER USES OF DEVICE INFORMATION INCLUDING: ADVERTISING/RETARGETING]] Disclosure of your personal information We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store - you can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt-out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads - [[INCLUDE BREAKDOWN LINKS FROM THE SERVICES USED]] In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/. Don't track Please note that we do not change our site's data collection and use practices when we see a do-not-track signal from your browser. your rights If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below. Additionally, if you are a European resident, we note that we process your information in order to fulfill contracts we have with you (eg. Please also note that your information will be transferred outside of Europe, including to Canada and in the United States. data retention If you place an order through the Site, we will retain your order information for our records unless and until you ask us to delete that information. changes We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal or regulatory reasons. Contact us For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at help@luxskin.co or by post using the contact details below: Contact: hey@luxskin.co